If you're not receiving SMS verification codes, try these steps.
Check your phone's time settings: Make sure your phone's time is set to update automatically based on your time zone. Incorrect time settings can sometimes interfere with code delivery.
Check your network connection: An unstable connection can delay or block SMS delivery. Try switching between Wi-Fi and mobile data, then request a new code.
Restart your phone: A quick restart can resolve minor connectivity issues.
Check the format of your phone number: Make sure the number you entered includes the correct country code (e.g., +1 for the US).
Using a number outside the US? Some carriers in the UK, parts of Asia, Latin America, and certain European and African countries may have difficulty receiving automated SMS codes — this is typically a carrier-level restriction outside of our control. If this applies to you, contact us at [email protected] with your country and phone number and we'll find an alternative solution.
👋 Still stuck? We're at [email protected].